Pinnacle Estate Sales

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Seller FAQs

Where do we start?
          The estate sale process can be overwhelming.  Start with a phone call or email.  Let us know about your situation.  We will answer any questions you have about the process and set up a free, no obligation assessment of the estate.

How far in advance should I call you? 
         We would like you to call as soon as you believe you might need our services.  We usually ask for at least three weeks notice, but also understand that situations can arise suddenly.  We often have sales lined up for several weeks in advance, but by calling as soon as you are aware of your needs we may be able to fit you in at the last minute.

My parents are facing new health challenges and need to transition to an assisted living community.  Can you recommend any additional resources?
            
We are excited to partner with a Place for Mom, a free consultation service that helps families connect with local senior living options.  They have a great resources page with helpful articles to support and inform caregivers and seniors alike.

What is the fee for coming to my house and assessing it for an estate sale?
           Our initial consultation and assessment is offered free of charge.

What happens at the first meeting?

          Once on site, we can determine the feasibility of a sale.  It is during this time that we will review the contract with you, discuss availability and answer all questions you may have.


How much does it cost to have an estate sale?
          There is no upfront or out of pocket expense to you.  We charge a percentage of sales for our commission and simply deduct that from the proceeds at the end of the sale. 

Should we get rid of things we don't think are valuable?

          Do not discard anything!  Old magazines and newspapers can be valuable and should not be discarded.  Even basic items like cleaning supplies usually sell well.  Items that do not sell can always be discarded or donated at the end of the sale.


What about old clothes, linens, towels and sheets?

          These items are very salable at an estate sale.  Please refrain from discarding or donating any items within the home.  If you feel that you must discard or donate any items please contact us to receive a professional opinion to make sure the item isn't overly valuable.  We would be happy to help!


How do you get people to come to the sale?

           We place ads in local papers, post photos and descriptions on our website, advertise online at different websites and also send out a notice to the more than 4000 people on our mailing list.  We place signs in the neighborhood and at cross streets near the property to capture the impulse shopper.  We also advertise your upcoming sale at sales prior to yours. 


How many days will my sale last?

          Our sales usually last two days.  More or less time may be needed in some cases, depending on the size of the estate.


If the executor lives out of state, can we still have an estate sale?

          Absolutely!  We can handle everything through email, phone calls, and registered mail so living outside of New Mexico during the process is no problem.  If you’re working with a local realtor or with a lawyer, we can go through them as well.


What payment methods do you accept at the sale?

           We accept all major credit cards, checks and cash.


What do you do with items left after the sale?

          That is ultimately up to the client.  We can facilitate the donation of your remaining inventory, leave items at the house or even make arrangements to have them shipped to you if you are not in town.